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Privacy Policy

Last updated: 2026

Bramley Plumbing ("we", "us", "our") respects your privacy. This Privacy Policy explains how we collect, use, store and protect personal information you provide when you use our website or engage our services, in line with the Protection of Personal Information Act, 2013 (POPIA) of South Africa.

1. Information we collect

  • Contact details you submit through our enquiry form (full name, contact number, email, message).
  • Information you share when calling or emailing us about a quote or job.
  • Basic technical information (browser, device, referring page) collected automatically when you visit the site.

2. How we use your information

  • To respond to enquiries and provide quotes.
  • To schedule, perform and follow up on plumbing and electrical work.
  • To improve our website and services.
  • To comply with legal and regulatory requirements.

3. Sharing your information

We do not sell your personal information. We may share it with trusted suppliers or sub-contractors strictly to deliver a service you have requested, or where required by law.

4. Storage and security

We take reasonable technical and organisational measures to protect your personal information from loss, misuse or unauthorised access. We keep your information only for as long as needed for the purposes set out above, or as required by law.

5. Your rights

  • Request access to the personal information we hold about you.
  • Request correction or deletion of your information.
  • Object to processing or withdraw consent at any time.
  • Lodge a complaint with the Information Regulator of South Africa.

6. Cookies

Our website may use essential cookies to function correctly. We do not use cookies for advertising or cross-site tracking.

7. Contact us

Questions about this Privacy Policy or your personal information can be sent to: